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CISCO VPN – Stubborn Application Unable to Remove

June 5, 2007

I installed the (vpnclient-win-msi-4[1][1].6.04.0043-k9.exe) on my XP
pro SP2 today and all my problems started.

First off, I had SecureRemote which is another VPN installed at the
time. So when the install of the Cisco was almost done, I got a blue
screen and CRASH.

When restarted, it said there was some new hardware which had to do
with SecureRemote freaking out due to the new vpn, I uninstalled
SecureRemote and disabled its “hardware” and tried to reinstall the
Cisco client.

Now every time I try to install it says that “Another version of this
product is already installed …” So it says that it will be removed
and the PC has to be restarted. Well I hit okay and restart the PC. On
restart, the install comes up and gives me the same damned message.

There is no trace of Cisco in Add/Remove programs. I have followed the
manual uninstall and removed all the oemX.inf files and still get the
same problem.

Solution
Okay so in case anyone has this probelm I finally resolved it.

I basically went throught the registry (highlight My Computer first)
and did a search for the word Cisco and removed every instance of it I
could find. There was the InstallService which it would not let me
remove but everything else is gone.

Then I removed all the more recently created oemX.int and oem.pnf files
Also removed /windows/system32/drives/dne200.ddl
And /windows/system32/dne
I also removed anything it had put into
Startmenu/programs/Alluser/startup
Also removed the stuff in the temp folder

So the combonation of all that is what really got it done.

Now its installed and happy. I hope that helps some poor soul save the
day I just wasted some day

Signing Off Now
jMs

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One comment

  1. Very nice!!



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