Office – The command is not available. See the program documentation about how to use this extension

June 12, 2007


Outlook – Out of Office could not load

For the resolution as above, you might encounter the issue when the software .cab corrupts. It might be a root caused from the spywares that you have installed to your computer.

Anyway, here would be the solution for this:-

1. Quit Outlook if it is running.

2. Press CTRL+ALT+DELETE, and then click Task Manager.

3. Click the Processes tab, and then verify that Outlook.exe does not appear in the list of processes.

4. Quit Task Manager.

5. Click Start, click Run, type regedit in the Open box, and then click OK.

6. Locate and then click the following registry key:


7. Right-click the Resiliency subkey (if it exists), and then click Rename.

8. Type Resiliency.old, and then press ENTER.

9. Quit Registry Editor.

10. Start Outlook, and then click Out of Office Assistant on the Tools menu.

Voila… enjoy trying it….

Signing Off Now




  2. IT WORKED! Thank you! I had been to 12 site looking for this information, much appreciated!

  3. thanks alot lad…this has been wrecking my head!…

    ppl this works just fine!

  4. wow it worked…….Thanx for sorting out this little glich!

  5. Wow, Very Good, It worked..
    Thanks Alot…

  6. Hi,

    Thanx for the update, my problem with the Outlook is resolved.

    Thanx allot.

  7. This is wonderful. worked perfectly. thanks. i have been going round in circles b4

  8. Thank you very much. I tried this and my Out of Office Assistant is now working OK.

  9. Im amazed, thank so much for the info, it worked like a charm.

  10. Also look under About Outlook, disabled items and enable the disabled items. That worked for me.

  11. Thanks, worked for me also.

  12. YOU ROCK!!!!!!!!!!!!!!!!!!

  13. Sweeet!! worked perfectly! thanks!!

  14. An easier way is to go to “About Microsoft Office Outlook”, click “Disabled Items”. Enable the item there.

  15. Great!! It worked for me.

  16. Thank you… worked!! Excellent!!!

  17. ..GREAT!..Kudos to you!!…ur MAGNIFICENT..really works! viola!…=)

  18. Thanks – Brilliant! Worked great. I’ve even let my IT team here at the office know – because they couldn’t fix it!!!! 🙂

  19. Thank you very much for this fix.

  20. now it’s working it’s very nice thank you

  21. wow mate… its great, i had a tough time in getting this worked.. thanks you very much.

  22. Awesome!!!

  23. Thank you.

    My coworker believes I’m a genius. 🙂

  24. This is an awesome site. thanks

  25. GREAT. It worked. Thank you very Much

  26. This was helpful to me, thanks for sharing!

  27. Thanks…this helped me fix the issue for one of my users.

  28. Solution worked great. thanks for posting

  29. Nice fix. I could not find a fix in the Microsoft documentation anywhere



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