Archive for July, 2007

h1

Symantec – Error 1714. The older version of Symantic anti-virus cannot be removed. Contact your technical support group

July 10, 2007

Problem with anti-virus software. Just to give you an idea of the severity of this problem, we have not had virus protection at our NFP for at least a year. I am new, and trying to fix this.

I have an update for Symantic Anti-virus, it is version 8.0. I am trying to install it on my computer in order to use my computer as the anti-virus server.

When I try to install it, the Install Shield gives me the following message:

“The feature that you are trying to use is on a network resource that is unavailable”

It then tells me that I can enter a different path, etc. More importantly, when I hit cancel (which, in the end, is all I can do because I have exhausted all other options) I get this error message:

Error 1719 Symantec Antivirus

“Error 1714. The older version of Symantic anti-virus cannot be removed. Contact your technical support group”.

This doesn’t work ?

If this doesn’t work
Link

Go to download this MSI Removal and remove the Current Symantec which you could locate in your system.

Voila.. more info… do drop me an email

Signing Off Now
jMs